Corporate Trainer - San Diego, CA (In Office)

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career. 

Zions Bancorporation is currently seeking a Trainer to lead new employees towards successful integration into their enterprise job functions. Zions Bancorp prides itself on creating the best banking relationships and to do this we must continue to build and educate a team of intelligent contributors who can add value to our clients’ businesses and build deep roots in the communities we serve, and our Trainers are an instrumental part of doing this.  

Position Responsibilities: 

·         Facilitates in-person and virtual training for primarily retail banking roles, including onboarding, systems, products, and sales. 

·         Maintains an understanding of bank priorities and applies that insight to ensure training delivery is relevant and aligned to business needs. 

·         Coordinates training logistics, including scheduling, materials, equipment, and related resources. 

·         Partners with managers to support consistent and high-quality onboarding experiences for new employees. 

·         Supports evaluation of onboarding and training effectiveness and provides feedback for continuous improvement. 

·         Tracks, measures, and evaluates the progress and performance of those participating in training courses. 

·         Develops subject matter expertise and provides recommendations for curriculum updates, including identifying needed changes to policies and procedures. 

·         Builds and maintains strong working relationships with internal partners through clear and timely communication. 

·         Other duties as assigned. 

Qualifications: 

·         Requires a high school degree and 2+ years of experience in training methods and practices, writing, communications development or other directly related experience. 

·         Some college and experience in course development preferred. 

·         Banking background preferred. 

·         Solid knowledge and/or hands on experience with bank teller and new accounts procedures 

·         A combination of education and experience may meet qualifications. Working knowledge of training techniques, practices and methodology. 

·         Knowledge of organizational learning, training programs, employee training, and facilitation. 

·         Strong customer service, problem solving, analysis and communication skills, both written and verbal. 

·         Solid presentation and people skills. 

·         Must have good understanding of technology, time management and effective communication skills, both verbal and written. 

·         Ability to conduct and facilitate training courses. 

·         Ability to evaluate, track and analyze training effectiveness. 

Benefits:  

·         Medical, Dental and Vision Insurance - START DAY ONE! 

·         Life and Disability Insurance, Paid Parental Leave and Adoption Assistance 

·         Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts 

·         Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 

·         401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience 

·         Mental health benefits including coaching and therapy sessions 

·         Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire 

·         Employee Ambassador preferred banking products 

Pay range (depending on experience): $25.78-$41.59