Branch Operations Supervisor Associate - San Diego, CA

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.      

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.   

We are looking for a seasoned Branch Operations Supervisor Associate to provide top notch customer service to our clients in San Diego, CA.  If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you!   

Essential Functions:   

• Driving is an essential function of this role and as such, candidates must have a valid.

• Supports the assigned branches throughout the San Diego region by acting as a temporary Branch Service Manager.

• Responsible to open and close branch, process daily reports, and provide approvals as needed.

• Manages the day-to-day activities of the branch including performing duties on the teller line, in new accounts, and branch operations.

• Resolves and responds to client service concerns, complex client complaints, and questions.

• Provides leadership and supervision to branch staff.

• May occasionally be assigned to back-office departments.

• May also assist with special projects.

• Ensures high quality customer service goals are met.

• May train staff on proper bank procedures.

• Other duties as assigned. 

Qualifications:   

• MUST BE ABLE to accept assignments throughout San Diego, ranging in duration from one day to several months.

• MUST HAVE at least 4 years of experience in branch banking, assignments as Senior Teller and intermediate level new accounts. A combination of education and experience may meet job requirements.

• Considerable working knowledge of the banking industry, processes, procedures, regulations, and products.

• Ability to function in performing multiple branch job responsibilities.  

• Strong communication skills, both verbal and written

• Ability to deal effectively with people in various job capacities.

• Ability to lead a team.

Benefits:    

• Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!  

• 401(k) plan, competitive compensation in line with work experience.  

• Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements 

• Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within 

• Tuition Reimbursement for qualifying employees 

• Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices. 

This position is eligible to earn a base salary in the range of $64,350-$81,400 annually depending on job-related factors such as level of experience.