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Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
051303 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.


ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great. 


Zions Bancorporation, N.A. is currently accepting applications for a Banking Operations Support Specialist (20 hours) within ABOS (Affiliate Banking Operations). This position is part-time (20 hours) and can be remote or onsite within the Zions footprint; AZ, CA, CO, ID, NV, TX, or UT. The hours for this position will range between 8:00 am CDT - 6:00 pm PDT. 


The ideal candidate for this position will have the skills and experience necessary to: 

  • Provide daily assistance via phone, email or chat, including diversified operational support to all bank employees throughout the corporation
  • Perform customer and account maintenance
  • Provide approvals on various items when needed base on authority levels
  • Be responsible for account documentation review assistance, multiple operational system/applications assistance, medallion guarantee resource, fee refunds and general operational support
  • Open specialized accounts as applicable
  • Ensure advice is in compliance with bank and regulatory guidelines
  • May approve transactions and exceptions to established policies and procedures 
  • Act as liaison between branches/financial centers and other areas of the bank
  • Ensure established service level agreement requirements are met
  • Perform other duties as assigned
  • Requires a High School diploma or equivalent and 1+ years of branch banking, bank operations, processes, procedure and regulations or other directly related experience
  • A combination of education and experience may meet job requirements
  • Working knowledge of banking functions, operations, systems, products, services, processes and procedures
  • Ability to work with branch staff and other internal departments
  • Must have good customer service, research and communications skills, both verbal and written
  • Ability to meet deadlines
  • Good problem resolution and follow-up skills
  • Must be accurate
  • Working knowledge of computer software including spreadsheets, word processing, etc.

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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